Privacy Policy
This privacy policy sets out your rights and our obligations regarding our use of your personal information, which was obtained by SUM1 LOANS PROPRIETARY LIMITED ("the Company") for purposes of managing your investment as set out in our standard terms and conditions. By using, accessing or participating in the Service, you agree to be bound by the terms of this privacy policy. This policy complies with the principles of the Electronic Communications and Transaction Act No.25 of 2002, Consumer Protection Act No.68 of 2008, and the Protection of Personal Information Act No. 4 of 2013 ("POPIA").
1. How We Use Your Information
We use the information we collect from our services to enable your access to our Services and provide the Service in a more efficient and effective manner. Any personal information we collect from you may also be used:
- To develop suitable services tailored to meet your needs.
- To conduct market insight reports.
- To communicate with you by telephone, WhatsApp, email and other electronic media.
2. Data Sharing and Disclosure
We shall not, without your express permission, sell, trade, share or rent your personal information to any third party for marketing purposes. We may disclose your personal information to third parties if we are under a duty to do so in order to comply with any legal obligation or to protect the rights, property or safety of the company, clients and others.
3. Your Rights
You have the following rights concerning your personal information:
- The right to request a copy of the personal information we hold about you, as well as details of all third parties who have access to it.
- The right to object to the processing of your personal information in certain cases.
- The right to ask us to update, correct or delete your personal information. You may do this by contacting us at the details provided below.
4. Protection of Minors
The Company does not knowingly collect or solicit information from anyone under the age of 18 or knowingly allow such persons to register.
5. Changes to This Policy
We reserve the right to change our Privacy Policy at any time. We will advise on any material changes and indicate the date the policy was last revised. Any revisions become effective on your first use of the service after the changes. If you do not agree to the new terms, you must stop using the service. We encourage you to periodically review this page for the latest information on our privacy practices.
6. Complaints
You may lodge a complaint verbally or in writing. There is no charge for lodging a complaint. Upon receipt, we will acknowledge your complaint, investigate it, and advise you of the findings and any remedial action. If you are a resident of South Africa, you can also lodge a complaint with the Information Regulator.
7. Contact Us
To exercise your rights, lodge a complaint, or if you have any questions, please contact us at tech@sum1Investments.co.za or 068 519 4676.